Privacy Policy

We collect information you provide directly to us, such as when you:

• Request a service quote or consultation
• Schedule an appointment
• Contact us via phone, email, or our website
• Sign up for our newsletter or promotional communications
• Create an account on our website

This information may include:

• Name, address, phone number, and email address
• Property details and HVAC system information
• Service history and preferences
• Payment information (processed securely through third-party processors)

We use the information we collect to:

• Provide, maintain, and improve our HVAC services
• Schedule appointments and dispatch licensed technicians
• Process payments and maintain service records
• Communicate with you about your service requests
• Send you important updates about your HVAC system
• Provide customer support and respond to inquiries
• Send promotional communications (with your consent)
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With licensed technicians and contractors who perform services on our behalf
• Payment Processors: With secure payment processing companies to handle transactions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Emergency Services: When necessary to protect health and safety

All third parties are required to maintain the confidentiality of your information and use it only for the purposes specified.

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure storage systems with restricted access
• Regular security audits and updates
• Employee training on data protection
• Compliance with industry security standards